Phone orders
Take an order by phone
The customer is not here, so nothing is scanned. Find their account, pick the pieces this order is for, and write down where it is going.
Whose goods
Without it, one reference can match customers in two different systems, and their pieces come back mixed together.
Where it is going
Chosen0 pieces
In whatever words you and the courier will both understand. SavaFlow does not check it against anything and never sends the customer a code to this line.
What the customer said, if they said it
- Provide an address, landmark or map pin. Ask them what is next to the gate, or what the driver should look for, and type that.
Leave all of it empty if they could not say. The order is still taken, and the order screen can send them a link to place it themselves. A day here is when it is meant to go out and is not a promise to the customer of anything.
Choose the pieces this order is for. Nothing is ordered until you do.